Circadian Trust, a social enterprise and independent charity, operates five leisure centres in close partnership with South Gloucestershire Council. With a mission to enhance community wellbeing, the Trust has always placed customer experience at the core of its offering, and for the past 10 years Active Insight has been a key partner in delivering that … Read more

For over a decade, South Downs Leisure has partnered with Active Insight to harness the power of data in shaping exceptional customer experiences. As one of Active Insight’s long-standing clients, South Downs Leisure has deeply embedded the NPS and Feedback Focus tools into the fabric of their day-to-day operations, enabling a truly insight-led approach to … Read more

Would You Like Fries With That?! The Opportunity for Secondary Spend to Drive Revenue in Small Health Clubs and for Personal Trainers In today’s competitive fitness industry, small health clubs and personal trainers (PTs) must explore additional revenue streams beyond membership fees and training sessions. One of the most effective strategies for increasing profitability is … Read more