Staff-Recog, also known as our Staff Recognition service is a nomination scheme aimed to motivate and inspire your staff to deliver better customer service.
Customers can use the link we provide to inform you when a staff member has gone above and beyond their role and left a lasting impression. In a similar way to our feedback-Focus service and Net Promoter Score surveys this survey is delivered online, although you can choose to have additional paper copies within your centre that you manually input, as well as having a kiosk available within a centre so customers can feedback about their visit as they are leaving your facility.
The votes and comments can be reported on at the end of each month or quarter and then shared with staff. This service is a fantastic way to reward staff who are thriving in their role and encourage others to go further.
Staff-Recog can be purchased individually or as a package with other services on the eFocus platform.
Get in touch
Talk to our team now about our staff-Recog service.