Meet Our Team
At Active Insight we are fortunate to have a brilliant team of colleagues who collectively share vast experience, expertise, energy and enthusiasm for the value that data insight can play in the role of improving customer experiences.
Each playing their own significant role in the development and value of Active Insight as an essential data insight partner, below are some key faces that make up the Active Insight family.
Mike Hill
Director
Mike has worked in the leisure industry for over 30 years and has senior management experience in both private and public sectors covering health and fitness, ice rinks, pools, food and beverage. He founded Leisure-net Solutions in 1999 having seen the need for the industry to improve its knowledge base and understanding of the needs of its customers.
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David Monkhouse
Director
David has been part of the sector since 1983, working for many different types of organisations in varied roles across the country. He is a Chartered Fellow of CIMSPA and has completed the first International Sports Management MBA at Loughborough University. His previous employment background has given him a clear insight into health and safety, human resource, customer experience and quality management. This provides the competency to support organisations to change from strategy through to operational training and development.
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Julie Allen
Business Development Director
100% people focused, Julie Allen is a creative and innovative leader with a passion for driving engagement through creating memorable, interactive experiences. Awarded the UH Vice Chancellor Award for Excellence in Community Engagement, Julie has a natural flare for identifying, building and maintaining sustainable relationships and believe in a P2P approach in creating loyal partnerships and thrive on delivering results.
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Jo Monkhouse
Data Analyst
Jo Monkhouse joined Active Insight in 2013. After 10 years with Sports and Leisure Management as a data analyst, Jo now delivers competition analysis, population insight and data cleansing.
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Bita Rezaei
Marketing and Events Manager
Bita plays a critical role in the development of our Marketing and Communications strategy for Active Insight, active-net and Moving Communities. With over 10 years of leisure sector sales and marketing experience, Bita brings a brilliant and practical knowledge into how to persuade more communities to be active.
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Sarah Forster
Customer Insight Coordinator
Sarah comes from a background in travel consultancy and market research. Sarah supervises all aspects of our Customer Insight Programmes for clients including call – Focus, visit – Focus, email – Focus and Customer Experience surveys.
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Sarah Gilvey
Finance & Office Manager
Sarah has the responsibility of running all aspects of the Active Insight office on a day-to-day basis. Sarah is a point of contact for clients and researchers alike. Sarah manages the financial accounts for Active Insight and active-net.
