Enquire

Being able to monitor and track sales enquiries is crucial for converting interest into membership and growing participation in programmes like gym memberships, swimming lessons, and sports courses such as gymnastics and trampolining.

Understanding where enquiries are coming from, how they are being handled, and what the outcomes are helps ensure no opportunity is missed. With clear, centralised data, operators can identify trends, measure performance, and refine sales approaches to improve conversion rates. Consistent tracking also supports better team accountability and enables quicker responses, making it easier to deliver a smooth, professional, and customer-focused sales journey!

Within our Enquire range of products, we feature:

Sales Focus

Sales-Focus allows you to effectively manage incoming membership enquiries, logging important data and stats about staff and customer interaction to ensure the best possible service is on offer. You can use the data to create bespoke reports around customer enquiries to give you a greater picture of where a higher number of enquiries come from, or to work out where needs a greater push in order to encourage more enquiries. This acts as a complete sales lead management tool for membership enquiries.

Activity Focus

Just like Sales-Focus, Activity-Focus is a complete lead management solution, but instead of being specific fitness memberships, Activity-Focus manages leads for swimming lessons, sports courses, activity offerings, summer camps and other course and subscription types.

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If you would like to find out more about this service, please contact us!